top of page

Flamingo Fitness Privacy Policy

Effective January 1, 2024

Welcome to Flamingo Fitness's Privacy Policy

  1. Please Read Carefully

    Flamingo Fitness CR values the privacy of our visitors and users. This Privacy Policy (“Privacy Policy”) describes how FlamingoFitnessCR.com, together with its affiliated services (“Flamingo Fitness,” “we,” “our,” or “us”), collects, uses, and shares your Personal Information, as well as explaining your rights concerning this information. This Privacy Policy applies to all visitors to our website and users of our services (collectively, “Users,” “you,” or “your”), including any unregistered visitors and registered members.

    Before accessing or using our services, please read this policy and ensure you fully understand our practices regarding your Personal Information. By accessing or using any of our services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you disagree with our practices, you must immediately discontinue use of our services. For any questions or concerns regarding this policy, please contact us [Insert Contact Details].

    #ItsThatEasy
    This policy explains our privacy practices – the Personal Information we collect about our Users, what we do with it, how we share it, and your rights regarding that information.

  1. What ‘Personal Information’ Do We Collect?

    2.1. User Information
    To provide our services, we may collect Personal Information that identifies or can be used to identify an individual. We gather Personal Information that you provide, that we collect automatically when you use our services, and that we obtain from other sources. Here is what we collect about you:

    • Information You Provide Us: When you register for our services, subscribe to newsletters, sign up for fitness programs, or contact us directly, you may provide us with Personal Information such as your name, email address, phone number, payment information, and other details included in your communications with us.

    • Information We Collect Automatically: When you visit or use our website (FlamingoFitnessCR.com), we may collect certain data automatically, such as browsing and activity logs, device information, operating system, internet browser, and other aggregated, non-identifiable details.

    • Information from Other Sources: We may obtain Personal Information from third-party sources, such as security providers to help prevent fraud, or social media platforms when you sign up or log in using those services. We may also work with advertising and marketing partners who assist us in managing and measuring our ad campaigns.

    #ItsThatEasy
    To deliver our services, we collect information from you when you use our site, as well as through automated data gathering and third-party sources.

    2.2. Information Pertaining to Users’ Visitors (‘Users-of-Users’)
    We may also collect certain information about visitors or users of our Users’ accounts or services, solely for and on behalf of our Users.

3. Why We Collect Your Personal Information

We use your Personal Information to provide, improve, and expand our services at Flamingo Fitness CR. Specifically, we may collect and use your information for the following purposes:

  • To Provide and Operate Our Services: We collect and use information to manage, operate, and maintain our website, programs, and other offerings.

  • To Enhance and Customize Services: By analyzing user feedback and activity, we tailor and improve our services to meet your preferences and needs.

  • To Offer Ongoing Support: We use Personal Information to provide you with responsive customer support and technical assistance as needed.

  • To Contact You with Notifications and Promotions: We may send you general or personalized service-related updates and promotional messages (see Section 8 for more information).

  • To Improve Our Records and Identify New Clients: Your information helps us update our databases, better understand our client base, and identify potential new clients.

  • To Facilitate Contests, Events, and Promotions: We may use information to sponsor events, determine eligibility, track performance, contact participants, and distribute prizes.

  • To Analyze Performance and Marketing Activities: This helps us evaluate and enhance our promotional efforts.

  • To Generate Aggregate Data: We may create anonymous, statistical data, which we or our partners may use to improve services.

  • To Provide Professional Assistance: We use information to offer you expert advice and support related to our services.

  • To Strengthen Security and Prevent Fraud: Information is used to protect users and ensure safe, fraud-free use of our services.

  • To Comply with Legal Obligations: We collect and use certain information to adhere to applicable laws and regulations.

Automated Processing and Machine Learning
To optimize our services, we may use machine learning and other automated methods to enhance our offerings. Automated decision-making may support our ability to identify trends, detect suspicious activity, and improve user experience, while still involving human oversight to ensure transparency and fairness.

#ItsThatEasy
We collect and use your information to deliver high-quality services, improve user experience, communicate with you, and meet legal standards.

4. How We Share Your Personal Information

Flamingo Fitness CR may share your Personal Information with trusted third parties in specific instances:

  • Service Providers: We work with selected third-party providers who assist with hosting, payment processing, data security, marketing, and analytics. Each provider is authorized to use your information solely to support our services.

  • Law Enforcement and Legal Requests: We may share Personal Information if required by law, such as to comply with a subpoena, court order, or other legal process, or to protect the rights, property, or safety of Flamingo Fitness or our users.

  • Protecting Rights and Safety: If necessary, we may share Personal Information in good faith to protect the rights, property, or safety of our users or the general public.

  • Affiliated Companies: We may share your information within our affiliated companies, strictly for the purposes outlined in this Privacy Policy.

  • Corporate Changes: In the event of a merger, acquisition, or sale of assets, we may share your Personal Information with the parties involved to ensure a smooth transition.

  • Upon Your Direction: If you choose to engage with third-party services (such as fitness tracking tools or social media integrations), we may share information with these services per your request and at your discretion.

Third-Party Integrations
When you interact with third-party services through Flamingo Fitness, such as using social media logins or third-party fitness apps, these providers may collect Personal Information from you. We act solely as an intermediary and encourage you to review the privacy policies of any third-party providers to understand how your information is managed.

Flamingo Fitness CR is not responsible for the practices of third-party services and does not control their data handling or privacy policies. Your engagement with these services is entirely voluntary and at your own discretion.
 

6. Personal Information of Users' Contacts

Flamingo Fitness may collect, store, and process certain Personal Information of our members’ contacts (“Contact Information”) solely on behalf of our members and at their direction. For instance, our members may import contacts from third-party services or manage contacts through their accounts on our platform. Such Contact Information is securely stored with Flamingo Fitness on behalf of the member.

In this context, Flamingo Fitness acts as a “Processor” rather than the “Controller” (as defined in the European Union General Data Protection Regulation, or “GDPR”) of Contact Information. Our members, who control and operate their contact lists and usage, act as the “Controllers” and are responsible for ensuring compliance with all applicable data privacy regulations for the collection and use of Contact Information.

Flamingo Fitness processes Contact Information within territories that offer adequate data protection, as determined by the European Commission. Any transfers outside the EU will be safeguarded by legally approved mechanisms, as described in our Data Processing Agreement (DPA).

Our members are responsible for the security, integrity, and legal handling of Contact Information. This includes obtaining any necessary permissions from their contacts and providing required notices in line with applicable privacy laws.

While Flamingo Fitness does not provide legal advice to members or their contacts, we recommend that members maintain clear and comprehensive privacy policies on their accounts and that contacts review these policies carefully to understand how their data may be processed.

For more information on how Contact Information is handled, please see Sections 4, 12, and 13.

7. Use of Cookies and Tracking Technologies

Flamingo Fitness and our service providers may use cookies and other tracking technologies (“Cookies”) to ensure the platform performs properly, improve service functionality, analyze site usage, and personalize user experiences.

For details on our use of Cookies and how to manage your preferences, please refer to our Cookie Policy.

Please note, we do not alter our practices based on “Do Not Track” signals from browsers. However, most browsers allow users to control cookie preferences, including blocking or removing them.

8. Communications from Flamingo Fitness

8.1 Promotional Messages
We may use your Personal Information to send promotional content by email, text, notifications within the platform, or marketing calls. If you prefer not to receive such communications, you may opt-out at any time by following the “unsubscribe” instructions in the messages or by contacting us directly.

8.2 Service and Billing Notifications
We may also contact you with essential service-related updates, such as maintenance notices, payment reminders, or account information. Since these notifications are crucial to using our services, you cannot opt out unless you deactivate your Flamingo Fitness account.

9. Your Rights Regarding Personal Information

We believe all Flamingo Fitness members should have control over their Personal Information. You may have rights to access, copy, update, correct, delete, or restrict the processing of your Personal Information. Where Flamingo Fitness relies on your consent, you may withdraw it at any time, and the change will take effect immediately.

If you wish to exercise these rights, you can do so by accessing your account settings, contacting us directly, or sending an email to our support team. We may need to verify your identity before processing your request to protect your privacy and security.

10. Questions and Concerns

If you have any questions or concerns regarding the collection, use, or disclosure of Personal Information, please contact us at support@FlamingoFitnessCR.com.

Our data protection team will investigate any complaints and determine appropriate action. We take privacy concerns seriously and strive to resolve issues in a timely manner. You also have the right to file a complaint with your local data protection authority, though we recommend reaching out to us first so we can address your concerns directly.

11. Data Retention

We may retain your Personal Information (and that of your users) for as long as your account with Flamingo Fitness CR is active, as described in this Privacy Policy, or as necessary to provide you with our services.

We may also retain your Personal Information after you deactivate your account and/or cease using specific services, as reasonably necessary to comply with our legal obligations, resolve disputes, prevent fraud, enforce agreements, and protect our legitimate interests.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, and the applicable legal requirements.

#ItsThatEasy: We may keep your Personal Information for as long as your account is active and longer if legally obligated or if it helps protect our interests.

12. Security

Flamingo Fitness CR has implemented security measures to protect the Personal Information you share with us. These measures include secure HTTPS access to our website and SSL/TLS encrypted connections for sensitive payment information, among others. We regularly monitor our systems for vulnerabilities and explore ways to enhance our service security.

While we take these steps, we cannot guarantee absolute protection of your data. We encourage you to set strong passwords and avoid sharing sensitive information that, if disclosed, could lead to harm.

#ItsThatEasy: We value your privacy and work to protect it. However, since we cannot guarantee absolute protection, we encourage you to be careful, set strong passwords, and avoid submitting sensitive information.

13. Third-Party Websites

Our services may contain links to other websites or services. We are not responsible for the privacy practices of these sites. We encourage you to be aware when you leave our site and read the privacy policies of any other website or service you visit before providing your Personal Information.

#ItsThatEasy: Our site may contain links to other websites or services.

14. Job Applications

Flamingo Fitness CR welcomes all qualified applicants to apply for open positions by submitting contact details and a CV via our application form. We handle this information in line with our privacy policy for applicants.

#ItsThatEasy: We welcome job seekers to apply to our open positions by providing their contact details and CV.

15. Public Forums and User Content

Our website may offer publicly accessible blogs, communities, and forums. Please be aware that any information you provide in these areas may be read, collected, and used by others. To request removal of your information from our blogs, communities, or forums, please contact us. In some cases, we may not be able to remove your information, such as when third-party applications are used.

#ItsThatEasy: Avoid posting sensitive information in public areas if you don’t want it accessible to others.

16. Updates and Interpretation

We may update this Privacy Policy as required by applicable law and to reflect changes to our data collection, use, and storage practices. If we make any changes deemed “material,” we will notify you prior to the change becoming effective. We encourage you to review this page periodically for updates.

#ItsThatEasy: We may change this policy at any time. We will notify you of changes as required.

Only the left column is legally binding (this column is just for clarity).

17. Contacting Us

If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact our Data Protection team via FlamingoFitnessCR.com. We will attempt to resolve any complaints in accordance with this Privacy Policy.

bottom of page